QUIZ TIME! Comment your answer below! ⛳️ 👇 | The Open
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QUIZ TIME! Comment your answer below! ⛳️ 👇 | The Open
The Open. . QUIZ TIME! Comment your answer below! ⛳️ 👇
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54K views · 2K reactions | Curious about what goes on during a mock call and how to pass it? In this video, you're going to hear a call simulation between a call center agent and a customer who's complaining about an "overcharge". You'll also learn the 7 steps you need to remember once you're on the phone with a customer. Remember these 7 steps and you'll have the greatest chance of passing your mock call test and improving your call handling skills. | Kwestyon | Facebook
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Here are some of the key things that a salesperson should do on a discovery call: -Ask open-ended questions: Open-ended questions encourage the customer to talk and provide more information. -Listen actively: The salesperson should listen carefully to the customer and take notes. This will help them to remember important information and to follow up on the customer's needs. -Be consultative: The salesperson should not just pitch the product or service. They should focus on understanding the cust
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