Customer Service Winning KPIs
11:38
Find in video from 07:38SLA Breaches or Service Level Agreements
Customer Service Winning KPIs
13.3K viewsFeb 9, 2023
YouTubeDominic The CX Guy
What Are The KPI For Customer Service? - BusinessGuide360.com
4:12
What Are The KPI For Customer Service? - BusinessGuide360.com
274 views11 months ago
YouTubeBusiness Guide 360
Understanding KPIs in Call Center (5 Key KPIs For Contact Center)
4:54
Find in video from 0:00Introduction to KPIs
Understanding KPIs in Call Center (5 Key KPIs For Contact Center)
10.2K viewsMay 20, 2022
YouTubeContact Center Zone
Call Center KPI Dashboard | Metrics for Customer Service Agent
2:50
Find in video from 00:01Introduction to KPI Dashboard
Call Center KPI Dashboard | Metrics for Customer Service Agent
23.1K viewsMay 3, 2018
YouTubeSomeka
Boost your call center performance with these metrics
7:44
Boost your call center performance with these metrics
2.8K views5 months ago
YouTubeFoundever Life
3 essential call center KPIs for customer excellence
0:43
3 essential call center KPIs for customer excellence
672 viewsSep 25, 2024
YouTubePeopleware
Basic Call Center Metrics and Formulas
8:48
Find in video from 05:39Service Level (Service Level)
Basic Call Center Metrics and Formulas
4.4K viewsFeb 16, 2024
YouTubeCall Center Studio
10:12
Find in video from 07:16Service Level
Critical KPIs for Call Center Success: Monitoring and Importan…
1.2K viewsFeb 23, 2024
YouTubeCall Center Studio
3:00
Why Is It Important to Understand and Improve KPIs in Customer Ser…
10 views10 months ago
YouTubeCustomer Support Coach
3:31
What Does KPI Mean? - Customer Support Coach
16 views7 months ago
YouTubeCustomer Support Coach
1:23:18
Power BI Dashboard Tutorial: Analyze Call Center Metrics Like …
11.4K viewsSep 20, 2024
YouTubeData with Decision
0:50
Call Center KPIs for Customer Satisfaction
151 viewsOct 10, 2023
YouTubeScorebuddy
3:18
How Do You Establish Call Center Performance KPIs?
1 month ago
YouTubeCall Center Pro Strategies
1:03:05
Interactive Excel Dashboard for Call Center KPIs: Easy Tutorial | How t…
6.1K viewsSep 20, 2024
YouTubeData with Decision Essentials
6:58
How to Configure SLAs and KPIs in Dynamics 365 Customer service
4.7K views1 year ago
YouTubeMicrosoft Dynamics 365 & Power Platform
2:39
Call Center KPIs That Actually Matter in 2025
208 views4 months ago
YouTubeKrispCall
2:39
Call Center KPI Dashboard in Google Sheets
23 views9 months ago
YouTubeNext Gen Templates
2:56
12 Key Call Center Metrics & KPIs To Drive Better Performance
Feb 12, 2024
nextiva.com
11:47
Customer Service Dashboard in Excel
4.4K views8 months ago
YouTubePK: An Excel Expert
5:16
Find in video from 00:45Importance of Metrics in Contact Center Management
Making Metrics Matter to Your Employees | Managing Metrics
1.6K viewsMay 26, 2022
YouTubeBenchmarkPortal
2:45
Why Are KPIs Essential For Call Center Dashboards? - Call Center …
1 views4 months ago
YouTubeCall Center Pro Strategies
3:20
What KPIs Are Vital For Call Center Operations?
3 weeks ago
YouTubeCustomer Support Coach
3:05:46
How to make Interactive KPI dashboard in Excel step by step
6.7K viewsMay 30, 2024
YouTubeExcel Visual
3:20
What KPIs Are Essential For Effective Call Center Agent Perfor…
3 views3 months ago
YouTubeCall Center Pro Strategies
1:54:16
Free Call Center Metrics Training | The Power of Call Center KPIs
54.2K viewsJun 12, 2014
YouTubeMetricNet
3:18
Find in video from 0:00Introduction to Call Center KPI Dashboard
Call Center KPI Dashboard Google Sheets Template | Call Center Key …
3.9K viewsDec 28, 2022
YouTubeSomeka
4:00
How Do KPIs Measure Service Level Agreement Performance? - Call C…
2 views4 months ago
YouTubeCall Center Pro Strategies
1:17
Call Center KPI Scorecard in Excel
5 views2 months ago
YouTubeNext Gen Templates
3:46
Customer Service Dashboard in Power BI
250 views6 months ago
YouTubeNext Gen Templates
What Are The Best Key Performance Indicators (KPIs) For Customer Ex…
8 views6 months ago
YouTubeCustomer Support Coach
See more videos
Static thumbnail place holder