Amazon Connect Tutorial | AWS Cloud Contact Center Introduction and Demo | Call Center Architecture
36:23
YouTubeArchitecture Bytes - AI
Amazon Connect Tutorial | AWS Cloud Contact Center Introduction and Demo | Call Center Architecture
Timelines: 00:37 How does it work? 01:11 Key Concepts 01:39 Demo (Plan & Design Contact Center) 02:56 Demo begins 03:11 Create Amazon Connect Instance 05:19 Login as Admin 05:41 Hours of Business 07:33 Create Queues 09:22 Create Routing Profiles 11:43 Create Users 14:31 Create Contact Flows 26:30 Create Flow for Lambda function 28:20 Create ...
43.8K viewsJan 2, 2023
Amazon Web Services Tutorials
🔥AWS Full Course 2026 | AWS Tutorial For Beginners 2026 | AWS Training For Beginners | Simplilearn
11:27:47
🔥AWS Full Course 2026 | AWS Tutorial For Beginners 2026 | AWS Training For Beginners | Simplilearn
YouTubeSimplilearn
269.5K viewsFeb 20, 2023
AWS Full Course 2025 | AWS Tutorial for Beginners | AWS Cloud Computing Training | Simplilearn
6:18:33
AWS Full Course 2025 | AWS Tutorial for Beginners | AWS Cloud Computing Training | Simplilearn
YouTubeSimplilearn
9.2K views1 month ago
AWS Tutorial for Beginners (2025) – Step-by-Step Guide to Cloud Computing
21:52
AWS Tutorial for Beginners (2025) – Step-by-Step Guide to Cloud Computing
YouTubeKevin Stratvert
167.3K views7 months ago
Top videos
Getting Started with Amazon Connect | Amazon Web Services
5:57
Getting Started with Amazon Connect | Amazon Web Services
YouTubeAmazon Web Services
25.5K viewsMay 2, 2022
Transform your contact center with Conversational AI and Real-time Call Analytics
44:12
Transform your contact center with Conversational AI and Real-time Call Analytics
YouTubeAWS Developers
5.9K viewsApr 18, 2022
Transform your customer experience with Amazon Connect | Amazon Web Services
1:40
Transform your customer experience with Amazon Connect | Amazon Web Services
YouTubeAmazon Web Services
3.5K viewsDec 2, 2024
Amazon Web Services AWS Cloud Computing
What is AWS? | Amazon Web Services
3:12
What is AWS? | Amazon Web Services
YouTubeAmazon Web Services
1.5M viewsDec 1, 2019
What is Amazon Web Services? AWS Explained | Tutorial & Resources
7:29
What is Amazon Web Services? AWS Explained | Tutorial & Resources
YouTubeApna College
1.6M viewsJun 18, 2022
Top 50+ AWS Services Explained in 10 Minutes
11:46
Top 50+ AWS Services Explained in 10 Minutes
YouTubeFireship
1.9M viewsJun 28, 2021
Getting Started with Amazon Connect | Amazon Web Services
5:57
Getting Started with Amazon Connect | Amazon Web Services
25.5K viewsMay 2, 2022
YouTubeAmazon Web Services
Transform your contact center with Conversational AI and Real-time Call Analytics
44:12
Transform your contact center with Conversational AI and Real-time C…
5.9K viewsApr 18, 2022
YouTubeAWS Developers
Transform your customer experience with Amazon Connect | Amazon Web Services
1:40
Transform your customer experience with Amazon Connect …
3.5K viewsDec 2, 2024
YouTubeAmazon Web Services
Amazon Connect Webinar - Create an Exceptional Contact Center Experience on AWS
41:27
Amazon Connect Webinar - Create an Exceptional Contact Center Ex…
61.1K viewsAug 30, 2017
YouTubeAmazon Web Services
Get Started in Minutes with Amazon Connect in Your Contact Center - AWS Online Tech Talks
38:02
Get Started in Minutes with Amazon Connect in Your Contact Center - …
96.5K viewsJul 30, 2019
YouTubeAWS Developers
Building a Basic Inbound Contact Center with Amazon Connect [DEMO]
18:56
Building a Basic Inbound Contact Center with Amazon Connect [DE…
17.9K viewsNov 4, 2019
YouTubePerficient
What is Amazon Connect | Amazon Web Services
1:29
What is Amazon Connect | Amazon Web Services
19.3K viewsOct 4, 2022
YouTubeAmazon Web Services
7:54
Amazon Connect-powered contact center of the future | Amazon We…
775 views6 months ago
YouTubeAmazon Web Services
1:24:09
VoiceBootcamp - Amazon AWS Connect - How to Build Cloud Call …
27.2K viewsNov 1, 2020
YouTubeVoiceBootcamp LLC
35:59
AWS re:Invent 2024 - Optimize and manage your contact center workf…
739 viewsDec 4, 2024
YouTubeAWS Events
2:56
Amazon Connect Explained | AWS Contact Center Service for Certific…
360 views3 months ago
YouTubeKnoDAX
56:06
How to Integrate Customer Profile Data into your Contact Center Exp…
7.2K viewsMay 17, 2021
YouTubeAWS Developers
2:41
Demo: Intelligent call centers with Amazon Connect | Amazon Web S…
6.7K viewsMar 22, 2024
YouTubeAmazon Web Services
49:02
AWS re:Invent 2024 - Elevate your contact center performance with A…
1.2K viewsDec 7, 2024
YouTubeAWS Events
6:08
Introduction to Cloud Contact Centers for New AWS Users | Ama…
299 viewsMay 7, 2024
YouTubeAmazon Web Services
2:02
What is Amazon Connect
82.8K viewsMar 27, 2020
YouTubeAmazon Web Services
18:38
Configuring Amazon Connect Call Center - Chapter 1 Overview
19.5K viewsJan 9, 2018
YouTubeDrVoIP
8:34
Generative AI for Customer Service with Amazon Connect | Amazon W…
18.4K viewsSep 6, 2023
YouTubeAmazon Web Services
6:41
What are Amazon Connect Contact Flows? | Amazon Web Services
8.8K viewsMay 2, 2022
YouTubeAmazon Web Services
31:06
AWS AMER Summit May 2021 | Improve customer service w/intelli…
3.3K viewsAug 11, 2021
YouTubeAWS Events
1:38:52
Live Coding with AWS: Building Call Centers with Amazon Connect
30.4K viewsJul 20, 2017
YouTubeAmazon Web Services
7:03
Getting Started with Amazon Connect Tasks | Amazon Web Ser…
12.9K viewsMay 2, 2022
YouTubeAmazon Web Services
14:43
AWS Service Spotlight: Amazon Connect
17K viewsMar 29, 2021
YouTubeA Cloud Guru
31:39
How to Create a call center with Amazon Connect
8.9K viewsMar 24, 2023
YouTubePrimus Learning
15:13
Transform your existing contact center with AWS GenAI - AWS Ma…
15.8K viewsJul 7, 2023
YouTubeAWS Developers
1:34
Amazon Customer Service and Amazon Connect | Amazon Web S…
1.4K views9 months ago
YouTubeAmazon Web Services
5:24
Introduction to Amazon Connect Chat | Amazon Web Services
8.1K viewsMay 2, 2022
YouTubeAmazon Web Services
1:56
Amazon Connect Contact Lens: AI-Powered Analytics & Quality Mana…
2.8K views11 months ago
YouTubeAmazon Web Services
0:56
Machine Learning Powered Contact Centers with Amazon Connect | A…
4.4K viewsSep 27, 2021
YouTubeAmazon Web Services
See more videos
Static thumbnail place holder