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  1. Knowledge-Based Authentication (KBA) - DocuSign Support Center

    Jul 25, 2025 · Read about knowledge-based authentication and how senders can use it to verify signers' identity. Senders can verify signers' identity by using knowledge-based authentication (KBA). With …

  2. Verify Your Identity Using Knowledge-Based Authentication (KBA)

    Aug 11, 2025 · Learn how to verify your identity by answering questions based on your public records. Before you begin Knowledge-Based authentication is only available for US citizens and US residents …

  3. Recipient Identification Using Knowledge-Based Authentication (KBA)

    Jul 26, 2025 · As an account administrator, you can enable KBA on existing Identity Verification configurations by editing an existing Identity Verification configuration and checking Knowledge …

  4. Recipient Identity Verification - DocuSign Support Center

    Aug 8, 2025 · For knowledge-based authentication failures, the issue is most often that our identity verification service cannot validate the signer's identity. The envelope history contains additional …

  5. Verify Your Identity - DocuSign Support Center

    Aug 25, 2025 · Knowledge-based authentication You are prompted to enter some personal information and then you are presented with questions about yourself based on data available in public records.

  6. Authentication Settings - DocuSign Support Center

    Jul 26, 2025 · Recipient Authentication Triggers This section controls how often recipient authentication is required for recipients. This setting applies to Phone Authentication, SMS Authentication, …

  7. What kinds of Recipient Authentication are available?

    Apr 11, 2024 · Knowledge-Based (KBA): This method requires the recipient to answer detailed questions about themselves, based on data available in public records (such as their current and …

  8. Create an Identity Verification Configuration with Only KBA

    Aug 9, 2025 · You can create a configuration with knowledge-based authentication (KBA) as the only option if you want recipients to identify themselves with only KBA. From the Accounts view, select …

  9. knowledge-based authentication (KBA) - DocuSign Support Center

    An identity verification method. It quizzes the recipient's knowledge of their personal information. The recipient's answers must match information retrieved from public records.

  10. Knowledge-Based Authentication (KBA) - DocuSign Support Center

    Read about knowledge-based authentication and how senders can use it to verify signers' identity. Senders can verify signers' identity by using knowledge-based authentication (KBA). With this …