Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. Developers know software. If we had to pick a single set of ...

Customer experience shapes brand perception and loyalty, but gaps prevent many organizations from optimizing performance ...

Did you know that over 80% of AI projects fail? That's twice the failure rate of regular IT projects. A Gartner survey found that only 48% of AI projects make it to production, and it typically takes ...

As a coach or consultant, you're probably well aware of the transformative shift happening in the business landscape: the ascendancy of cross-functional teaming. In response to the increasingly ...

During my first foray into marcomm leadership, every project seemed on fire. If the project was due at 3 p.m., the first draft was ready at 2 p.m., giving little time for adjustments. I noticed this ...

When you think of the structure of your workplace, what comes to mind? Teams, departments, or specialties? Traditionally, workplaces are organized vertically, that is, each group is separated by ...

Design thinking is a flexible approach that promotes creativity in product design. Cross-functional teams are a natural fit for the design thinking system. Playing to your team’s strengths can net ...

Neal Ford coined the term functional thinking to describe the mental shift required from developers trained primarily in object-oriented programming, who want to integrate functional programming ...