With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...
Today's technology advancements and competitive landscape urge companies to digitize traditional business processes. A unified workforce management system consolidates the tools needed to maintain a ...
Experienced HR professionals know that navigating company transitions smoothly is an important and common element of their job. An organization's ability to navigate change effectively is crucial for ...
The trend toward globalization has significantly increased the use of international workforces across nearly every sector of the economy. The impact of nearshoring and the advantages of offshoring ...
RICHARDSON, Texas, April 27 /PRNewswire/ -- Global leading provider of workforce management and optimization technology for contact centers, IEX Corporation, a Tekelec (Nasdaq: TKLC) company, today ...
PAYSON, UT / ACCESS Newswire / November 25, 2025 / WorkMax, a leading provider of construction workforce management solutions and a Foundation Software company, has announced the release of a ...
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