HONOLULU (KHON2) — The State of Hawaii launched a new call center on Oct. 1 to help handle the backlog of jobless claims. Get news on the go with KHON 2GO, KHON’s morning podcast, every morning at 8 ...

Sheer frustration turned out to be the mother of Hunter Giambra's invention. Giambra, who owns Running Fox Technologies, developed a website he calls sweet revenge after getting hit with 10 robo calls ...

The woman Tonya Stevens called mom fell ill in 2015. Soon after hospice care moved in. Stevens says a robo dialer's incessant phone calls often came during visits with her grandmother. The calls were ...

Protecting businesses and consumers from unwanted robocalls presents a challenge and an opportunity for the technology, mobile and telecom industries. The Federal Communications Commission will ...

PHILADELPHIA (CBS)-- Like many cities, Philadelphia struggles with 'bandit signs' -- illegal signs posted on utility poles offering cash for ugly homes or used cars. Now the Streets Department has an ...

A collection agency’s use of a predictive dialer was a violation of the Telephone Consumer Protection Act, a Pennsylvania federal judge has ruled in a decision granting summary judgment to a man whose ...

What Is the Best Dialer for My Call Center? Your email has been sent Learn about five types of call center dialers, including the benefits and drawbacks of each solution. Discover the ideal dialing ...