By J. N. Halm In the world of customer service, feedback is the breakfast of champions. Managers across industries regularly provide feedback to their employees, hoping to shape behaviour, improve ...

Imagine that you are a clinician who delivers psychological treatment to depressed clients. Would you be able to alleviate the prolonged sadness of your clients by “prescribing” them high doses of ...

Let's talk about something that might feel counterintuitive: the importance of making space for our difficult emotions. I often hear clients tell me they're trying their best to "stay positive" or ...

We are measuring AI’s impact on human society. There are positive impacts across sectors like agriculture, weather forecasting, climate change, etc. At the same time, there are potentially negative ...