Last week we discussed making sure the people you communicate with know who you are. That context is vitally important to ensure your message is properly received and understood. This week we're going ...

I'm a firm believer that business can be conducted in a casual, straightforward way. By no means am I a stickler for grammar, "proper" language or etiquette. You can swear during a business meeting, ...

The administrative assistant research we’ve done over the years speaks volumes. Assistants feel they’re underpaid; advisors feel assistants are overpaid. Assistants feel overworked; advisors see a ...

Good communication is essential to running a successful business, and small businesses need to excel at it to stay alive in a competitive market. While there are many types of communication used in ...

According to the Project Management Institute’s report linked above, ineffective communication is a major contributor to more ...

There's no single definition of business communication. Business people today have many means of communicating with clients, co-workers, customers and company stakeholders. Cell phones, texts, memos, ...

Effective communication is one of the most important skills you can learn. You use communication skills in your relationships, work, and social interactions. Effective communication skills are even ...

How do you communicate with your colleagues? According to a new study, few executives use the phone or meet in person in work. Not surprisingly, e-mail has become their most used method of ...