Inspired by the recent frank reflection by UNCHR’s amazing Innovation Team on designing metrics for humanitarian innovation, we would like to share lessons we learned, challenges we are addressing and ...

Despite the challenges, it’s in an organization’s best interests to measure and adjust the user experience throughout the entire development lifecycle. One of the most overlooked aspects of DevOps ...

In a world where organizational redesign and retooling is a constant disruption, executive leaders at pharma and biotech companies are discovering that early investment in a clinical trial associate’s ...

In business performance management, effectively distinguishing between key performance indicators and operating indicators is a critical challenge for many organizations. In my experience, however, ...

Of course you like them; you hired them. And of course you're rooting for them – they work on your behalf every day. If your small business is like many others, you run a tightly knit operation that ...

Setting employee and team performance goals is an essential responsibility for business owners and managers. However, measuring and improving an employee’s performance can be complex and daunting, ...

Five metrics affect every member of the R&D and product-development communities, regardless of their level of responsibility. GGI surveyed manufacturers about metrics in 2013 and has done so regularly ...

Business leaders must continually look at the changing market to develop and implement strategies within their organizations. Failure to do so results in becoming less relevant to consumers and losing ...

Although human resource departments don’t generate revenue, HR does manage your organization’s best competitive advantage — its people. It also can track key metrics that provide vital insights to ...