Advocates say the MTA’s Access-a-Ride paratransit system discriminates against disabled New Yorkers by making them wait longer and take less direct routes than riders on the subway and bus systems, ...
An MTA program that allows some Access-A-Ride users to arrange trips through app-hailed car rides is set to get more expensive. Disabled New Yorkers who currently pay $2.75 to get around via ...
An audit of the city's Access-A-Ride program shows a majority of complaints about the service don't even get investigated. The audit examined more than 21,000 rider complaints made in 2016 and found ...
STATEN ISLAND, N.Y. -- The MTA is reporting record-high levels of customer satisfaction for the agency’s paratransit service, but is continuing to make improvements to the much-maligned Access-A-Ride ...
A Brooklyn woman recovering from a stroke says she was assaulted by an Access-A-Ride driver and – although the attack was caught on surveillance video – she says she’s been unable to obtain the driver ...
Access-A-Ride drivers who transport the city's disabled will return to work Thursday after the union approved a contract. Drivers and mechanics of the Amalgamated Transit Union Local 1181-1061 signed ...
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