Research published in the Canadian Journal of Surgery suggests an eight-step change process may help improve operating room efficiency, particularly on-time surgical starts. 8-Step Process for Leading ...

Blinking at you. Waiting for you to say something. In the last few months, I’ve written 20 pieces that have been viewed over two million times. But every time I write, there are still moments where I ...

Benjamin Franklin famously said, “In this world nothing can be said to be certain, except death and taxes.” Franklin could have added a third certainty: change. Change comes whether we like it or not.

Isn’t it tragic that so many prominent leaders rely on their intuition for their decision-making process? Gut reactions are seen as something almost magical, acquired either by hard-earned experience ...

When was the last time you saw a major project or critical process fail? Such disasters can have devastating consequences for high-flying careers and successful companies. Yet they happen all too ...

Firms that perform audits, reviews, or compilations have a little more than four months to implement the new risk-based quality management (QM) standards. The task may feel daunting, but Joe Lynch, ...

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